Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: February 2026
Information We Collect
We collect information you provide directly, including:
- Name, email address, and contact details when you place an order or contact us
- Shipping and billing address for order fulfillment
- Payment information (processed securely through our payment provider)
- Quiz responses to personalize kit recommendations
- Communication preferences and newsletter subscriptions
How We Use Your Information
- Process and fulfill your orders
- Provide personalized kit recommendations
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Improve our products and services
- Send promotional communications (only with your consent)
Data Protection
We implement industry-standard security measures to protect your personal information. Payment data is encrypted and processed through PCI-compliant payment providers. We never store your full credit card information on our servers.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
Third-Party Sharing
We do not sell your personal information to third parties. We may share data with trusted service providers who assist in operating our website, processing payments, and delivering orders - all bound by confidentiality agreements.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also unsubscribe from marketing communications using the link in any email. To exercise your rights, contact us at hello@kibloom.com.
Children's Privacy
Our website is intended for use by parents and guardians. We do not knowingly collect personal information from children under 13. Quiz responses are associated with the parent's account, not the child directly.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact
If you have questions about this privacy policy, please contact us at hello@kibloom.com.